Complaints Procedure

Complaints Procedure.

Complaints Policy (preceding 19th April 2016)

Complaints Policy and linked documents (19th April 2016 onwards)
   - Complaints Policy
   - Do you Have a Complaint Leaflet
   - Appendicies to Complaints Policy

Please note that the Complaints Policies are the same in the above cases. The only difference is that St Mary's logos etc are present on the new policy. The new policy has supporting documentation.

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